Being Respectful of Your International Customers and Visitors
Many of your customers and visitors that you meet throughout the day are coming from other countries and cultures. How you handle them makes a lasting impression of you, your product or your venue.

How to Mingle at Receptions, Parties and Events Successfully
Everyone has a different reason for attending receptions or social gatherings. But many of you worry why you are there and what you should do when you get there.

The Show is On
The work starts before the event ever begins. Obtaining an attendee list is just a matter of going on-line or calling the event planner once you are registered. If it is a conference or convention over a few days, then start contacting clients in advance to set up a brief meeting or a meal together.

Workplace Attire…Is It Too Casual?
The best advice I heard was “dress for the job that you aspire” and “dress how you want to be perceived.”

Public Etiquette and How We Might Just Forget
Public etiquette happens over and over everyday from changing lanes in your car, getting on and off elevators, walking through a door, pulling up to a drive-through fast food or bank window to just standing in line and allowing people to break in line.

About the author
Colleen A. Rickenbacher, CMP, CSEP, CPC
Colleen Rickenbacher is a business owner, etiquette and protocol consultant, author, speaker and trainer. Speaking engagements on the importance of protocol and etiquette in your professional and personal life have taken Colleen around the World.  She can be seen and heard regularly on national television and radio including Country Music Television with the Dallas Cowboys Cheerleaders and Fox News. Colleen was recognized by Meeting News Magazine as One of the Top 25 Most Influential People in the Meetings Industry. 

Her book, Be On Your Best Business Behavior, covers all areas of practical business and dining skills. The tips she provides will strengthen your image and that of your organization.  It is never too early or too late to learn skills that will separate you from your competition.  No matter where you are in your career, you never want to leave money on the table because you did not have the proper business and protocol skills to close the deal or to retain your important clients and customers. Her latest book Be On Your Best Cultural Behavior covers the proper etiquette and protocol in 33 countries.  These guidelines will allow you to navigate globally in our international climate whether you do business in other countries or never leave your backyard. 

For complete information, visit http://www.crspeaks.com/